Privacy Policy

We are committed to protecting your privacy and personal information.

Our Commitment to Privacy

Mr Wenzhuang Chin's practice is committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

Personal Information

  • Name and contact details (email, phone number, address)
  • Date of birth and gender
  • Medical history and health information
  • GP and insurance details
  • Emergency contact information

Website Usage Information

  • IP address and browser information
  • Pages visited and time spent on site
  • Cookies and similar tracking technologies
  • Contact form submissions

How We Use Your Information

We use your information solely for the following purposes:

  • Providing medical consultations and treatments
  • Scheduling and managing appointments
  • Communicating about your care and treatment
  • Maintaining medical records as required by law
  • Sending appointment reminders and practice updates
  • Improving our website and services
  • Complying with legal and regulatory requirements

Information Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure data transmission using SSL encryption
  • Access controls and user authentication
  • Regular security assessments and updates
  • Staff training on data protection
  • Secure storage systems with backup protocols

Your Rights

Under UK data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data (subject to legal requirements)
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: [email protected]

Phone: 07845 643390

Medical Secretary: Emma Bartholomew

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

Last updated: 23/06/2026

This policy is compliant with UK GDPR and Data Protection Act 2018